Terms and Conditions

These Terms and Conditions govern your use of our website located at www.outreachafricatours.com and our services ("Services"). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

1. Acceptance of Terms

By using our Website and Services, you affirm that you are at least 18 years old and are legally able to enter into these Terms. If you are using the Website or Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Services

2.1. Travel and Tour Packages

We offer various travel and tour packages in Cape Town, including but not limited to guided tours, transportation, accommodation, and other travel-related services. Detailed descriptions and prices for these packages are provided on our Website.

2.2. Booking and Payments

All bookings are subject to availability.
Prices are subject to change without prior notice.
Payment must be made in full at the time of booking, unless otherwise stated.
We accept payments through cash and card.

3. Cancellations and Refunds

3.1. Cancellation by You

If you need to cancel your booking, you must notify us in writing.
You can cancel your tour up to 48 hours before booking date for a full refund.
Refunds, if applicable, will be processed within 3 business days of receiving your cancellation request.

3.2. Cancellation by Us

We reserve the right to cancel any booking due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or insufficient bookings.
In the event of a cancellation by us, you will receive a full refund or the option to reschedule your booking.

4. Changes to Booking

Any changes to your booking must be requested in writing.
Changes are subject to availability and may incur additional charges.

5. Travel Documents and Requirements

You are responsible for ensuring that you have the necessary travel documents, including passports, visas, and any required health certifications.
We are not responsible for any issues arising from incomplete or incorrect travel documentation.

6. Health and Safety

You must comply with all health and safety regulations and guidelines provided by us and any third-party service providers.
You must inform us of any medical conditions or special requirements at the time of booking.

7. Liability

Our liability for any claim related to the Services shall not exceed the total amount paid by you for the Services.
We are not liable for any indirect, incidental, or consequential damages.

8. Intellectual Property

All content on our Website, including but not limited to text, images, logos, and graphics, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws.
You may not use, reproduce, or distribute any content from our Website without our prior written permission.

9. Privacy

We are committed to protecting your privacy. for information on how we collect, use, and disclose your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our Website and will become effective immediately upon posting. Your continued use of our Website and Services constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

info@outreachafricatours.com

By using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.